How to get your UHCI Healthcare Insurance Plan
What is the different between Medical Aid & Medical Insurance?
Why should I enrol for Health insurance cover?
How does one get a plan?
Complete an application form to enrol. Select the type cover you want
(Cover) ie. Blue, Blue+, Bronze etc.
Submit your application form.
- By mail
- Online
- In person at UHCI office, centre
- Through a representative (agent)
Pay the required monthly subscription.
According to the type of plan you selected using the recommended method of
payment.
What do I need to do next after payment?
UHCI will provide acknowledgement of receipt of your payment.If payment was done remotely, we recommend you follow up with customer care.
If I get sick, can I access my benefits at the hospital?
Wait for 1-2 months to receive your UHCI Insurance ID card (U-Card). With your U-card you access your benefits when you visit the hospital/clinic.
How many people can be on one policy?
- you
- your spouse/partner
- up to 6 children
That makes a total of up to 8 people per policy. To include more people, you
can take out a second policy.
Is there an age limit for enrolment?
Child defendants must be unmarried and younger than 21 years. However, if your child is still a registered full-time student, then this age limit is increased to 26 years.
How to access your UHCI Health Insurance Plan Benefits
How long does it take to start accessing the benefits?
How long does it take to receive the health insurance card?
Is there a waiting period to access the benefit?
What happens if I fall ill while on the waiting period?
What are the procedures for accessing the benefits?
If you fall sick after the expiry of the waiting period, and you go to a healthcare
provider you can access your cover benefits according to the procedure below.
- As a patient you will receive the UHCI claim Form from the provider to complete section A.
- The completed claim form must be handed over to the provider.
- The patient should present the Card to the provider to verify the ownership, account and scheme benefit.
- The provider will proceed to attend to the patient to provide the service.
- The provider will complete the remaining section (B) of the UHCI claim form that will include details of procedures done.
- As a patient you need to sign the completed claim form before leaving the facility to confirm service received.
- In case of hospital admission, the claim forms may be signed later but before discharge.
- The provider will submit the claim form to UHCI with an invoice for payment.
When are cover benefits not accessible?
Access to healthcare benefit for a member may be withheld under the following conditions.
- Non-payment of premiums
- When fraud is suspected
- In the event of principal member leaving employment or dies; dependents under the scheme will continue to access benefits until the paid-up duration expires.
- In the event of death of the member.
Words to know
Selected common terminologies
What does “unlimited” benefits mean?
What are Co-payments?
What are network dental clinics or hospitals?
Get started today!
Having medical cover is no longer a luxury, but a necessary investment in the health and future of your family. Contact us today to get your healthcare insurance plan that fits your needs!